Introduction

With esports gaining more popularity around the world， the demand for luxury esports hotels has increased. One of the leading hospitality companies in the industry is the NetEase esports hotel chain. NetEase esports hotel offers professional esports facilities， stylish accommodations， and dining options for esports enthusiasts. NetEase esports hotel is looking for a full-time front desk staff to join their team in providing a high standard of service to guests.

Job Description

As a full-time front desk staff at NetEase esports hotel， you will be the first point of contact between guests and the hotel. You will greet guests， handle their check-ins and check-outs， and provide them with information about the hotel's facilities and services. You are responsible for answering phone calls， taking reservations， and solving guest complaints or issues. Additionally， you will be in charge of maintaining records， handling cash and credit card transactions， and ensuring that the front desk area is clean and organized at all times.

Qualifications

The ideal candidate should possess a high school diploma or equivalent with a minimum of 1 year of experience in a similar role. Excellent communication and interpersonal skills are essential， as well as a professional appearance and demeanor. Extensive knowledge of hotel front desk operations and customer service is preferred. The candidate should be fluent in both Mandarin and English and should be comfortable with using computer software and systems.

Working Conditions

As a full-time front desk staff， you will be working in a fast-paced and highly demanding environment. You will be required to work in shifts， including evenings， weekends， and holidays. The job may sometimes require you to work long hours， depending on the hotel's needs. The candidate should have excellent time management and organizational skills， with the ability to multitask and prioritize duties effectively.

Benefits

The NetEase esports hotel chain offers competitive salaries and attractive benefits packages， including medical insurance， paid vacation and sick leave， and retirement plans. The candidate will have the opportunity to interact with esports enthusiasts and gaming industry professionals from all over the world. The candidate will also receive training and development opportunities to enhance their skills and advance their careers in the hospitality industry.

Conclusion

The NetEase esports hotel chain is an exciting， innovative， and fast-growing company that offers excellent employment opportunities in the hospitality industry. As a full-time front desk staff， you will play an essential role in providing guests with an exceptional esports hotel experience. You will have the opportunity to work with a diverse team of professionals in a dynamic and challenging environment and develop your skills and career aspirations. If you are interested in this opportunity， please submit your application today.